Known issues and Remediations
Stuck on Install button
If you still see the “Install” button on the Augment Code Review Settings page, then the Augment GitHub App installation failed. You will need to uninstall the Augment GitHub App from your organization and then reinstall it. Make sure the person installing the GitHub app has an Augment account and they see the “All set!” text after installing the app.Navigate to the Augment GitHub App settings page on GitHub
Follow the steps on GitHub Docs to modify the Augment GitHub App installation.
Uninstall the Augment GitHub App from your organization
In the Danger zone section, click on “Uninstall”
Reinstall the Augment GitHub App
Follow the steps in Configure Repo Access again to install the app
Unable to see the repositories from Organization just added
If you are unable to see the repositories from an organization you just added, then the Augment GitHub App installation failed for that organization. You will need to uninstall the Augment GitHub App from your organization and then reinstall it. Make sure the GitHub administrator installing the GitHub app has an Augment account and they see the “All set!” text after installing the app.Navigate to the Augment GitHub App settings page on GitHub
Follow the steps on GitHub Docs to modify the Augment GitHub App installation.
Uninstall the Augment GitHub App from your organization
In the Danger zone section, click on “Uninstall”
Reinstall the Augment GitHub App
Follow the steps in Configure Repo Access again to install the app
”Installation Already Exists” error
If you see “Installation Already Exists” with the message “Only Enterprise accounts can connect multiple GitHub organizations” when trying to install the Augment GitHub App on a second GitHub organization, this is expected behavior for self-serve plans. Self-serve plans are limited to a single GitHub organization. To use Augment Code Review across multiple GitHub organizations simultaneously, you’ll need to upgrade to an Enterprise plan. See Enterprise Features for more information.Navigate to the Augment GitHub App settings page on GitHub
Follow the steps on GitHub Docs to modify the Augment GitHub App installation.
Uninstall the Augment GitHub App from your existing organization
In the Danger zone section, click on “Uninstall”
Reinstall the Augment GitHub App on the new organization
Follow the steps in Configure Repo Access to install the app on your new organization