Troubleshooting
Support
Get help with Augment through our self-service resources, community, or contact our support team.
Getting Help with Augment
Check out these self-service resources to quickly find answers to your questions and resolve common issues.
Getting Started
- Installation guides
- Account setup
- Workspace indexing
FAQ
- Setup & installation
- Features & usage
- Troubleshooting
Status Page
- System status
- Service incidents
- Maintenance updates
Discord Community
- User community
- Tips & tricks
- Feature updates
Security
- Data protection
- Privacy practices
- Security infrastructure
Trust Center
- Compliance info
- Security certifications
- Data handling policies
Contact Support
If you’ve tried the resources above and still need help, our support team is ready to assist you.
Email Support
Send an email to support@augmentcode.com
When contacting support, please include as much detail as possible, such as:
- Description of the problem
- Steps to reproduce
- Screenshots or videos (if applicable)
- Request ID (if available)